Unions needed to protect BPO workers' rights
The CPI(M), ruling in West Bengal and Kerala, has strongly advocated for trade unions in the sunrise IT sector but would not favour forced closures during strikes and bandhs.
He said the IT sector also had manufacturing aspects like hardware, where unions would exist. Probably there need not be forcible closure of the IT sector during strikes and bandhs, he added.
and some of the facts....
There are hundreds of small ITeS enterprises coming up, BPOs coming up and they are exploiting the employees.
The Indian IT-IT Enabled Services industry has recorded 33 per cent growth in exports to $ 23.6 billion in FY 2005-06.
Of this total, the ITeS-BPO segment revenues reached $ 6.2 billion, recording a growth of 37 per cent.
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