Thread: outsource within the us
View Single Post

  #12 (permalink)  
Old 10-25-2006, 02:55 PM
Virtu Office Virtu Office is offline
Junior Member
  
Join Date: Oct 2006
Location: Madison, SD
Posts: 3
Virtu Office is on a distinguished road
Default Re: outsource within the us
Quote:
Originally Posted by senthil View Post
as long as customers are happy, its worth outsourcing anywhere in the world.

This is absolutely NOT true. I worked in a call center and AT LEAST 20 times a day I heard, "thank goodness I finally got someone I can understand, when I call other companies I don't get anything accomplished." The customers are not happy when they have to talk to someone that doesn't understand what you are trying to explain to them. Keep the jobs in the US. If India or the Phillipines want to make call centers, they should make them for their own country.
Reply With Quote